Many Internet Service Providers (ISP) such as AOL, Yahoo and MSN Hotmail have SPAM filters to give you greater control over what e-mails reach your inbox to help you avoid unwanted junk e-mail. Unfortunately, these filters can block e-mails you wish to receive from Thoracics.co.uk unless you add sales@thoracics.co.uk to your e-mail address book and/or update your e-mail program's white list or filters.

Below are instructions for the most common ISP or e-mail programs. (Different versions may have slight variations to the steps.)

• AOL Registrants
• Juno/Netzero Registrants
• Earthlink Webmail Registrants
• Hotmail Registrants
• Yahoo Registrants
• G-mail Registrants
• Microsoft Outlook Users

AOL Registrants:

1. From your mailbox screen click on the drop down arrow to the right of the 'Mail Options' and then click on 'Address Book'.
2. Click the 'Add' button ('Add Contact' for version 8.0).
3. Type in or cut and paste sales@thoracics.co.uk into the 'Screen Name' block and then click 'Save'.

Juno/Netzero Registrants:

1. From your mailbox screen click on the 'Address Book' tab.
2. Next to the 'Lists' tab click the 'Add new contact' link.
3. Type in or cut and paste sales@thoracics.co.uk into the 'E-mail Address' block, and then click the 'Save' button.

Earthlink Webmail Registrants:

1. From your mailbox screen click on the 'Address Book'.
2. Click the 'Add' button.
3. Type in or cut and paste sales@thoracics.co.uk into the 'E-mail' block and then click the 'Save' button.

Hotmail Registrants:

1. Select the 'Options' links in the upper right of the screen.
2. Click on 'Contacts' link on the left part of the screen.
3. Click on 'Safe List'.
4. Type in or cut and paste sales@thoracics.co.uk into the box and then click 'Add'.

Yahoo Registrants:

1. From your mailbox screen click on the drop down arrow to the right of the 'Addresses' and then click on 'Add Contact'.
2. Type in or cut and paste sales@thoracics.co.uk into the 'E-mail' box and then click 'Save'.

G-mail Registrants:

• From your mailbox, select 'Filters” tab.
• Select 'Create a Filter'.
• Type in or cut and paste sales@thoracics.co.uk in the 'From' field.
• Set 'Choose Action' to be 'Star it'.

Microsoft Outlook (most versions):

1. From your 'Inbox', select 'File' – 'New' and then 'Contact'.
2. Create a contact in your address book for sales@thoracics.co.uk (Copy email address into the 'E-mail' field and click 'Save and Close' button.).
3. From your Inbox select 'Tools' then select 'Organize'.
4. In 'Ways to Organize Inbox', select 'Using Folders'.
5. Create a rule to move new messages sales@thoracics.co.uk to 'Inbox' and then click the 'Create' button.
6. Click the 'X' in the upper right section when done to close the dialogue box and return to Outlook.